Sunday, April 29, 2012

Men's Wearhouse does not like the way I look

George Zimmer, CEO of Men's Wearhouse says "You're gonna like the way you look," Well if you are not too tall!

On a lovely Sunday afternoon, I voyaged to a Men's Wearhouse to find a shirt and tie for an interview I had the next day. Like his slogan, I do believe looking good and feeling good are just as important knowing the company's operations front and back.

I chose Men's Wearhouse because unlike going to a department store with a large variety of different designs and brands, the warehouse offers well organized shelves by neck size and arm length so you are not searching through piles of shirts on the tables at JCPennys, Macy's, or Nordstroms.

As I walked into the store, I was greeted in a timely manner by a wardrobe specialist. Looking for a couple dress shirts is what I told him. He took my measurements, 16" neck and 38/39'' arm. Took about 30 seconds to look through the merchandise and came back with an underwhelming attitude of I can't help you.

This was a very quick diagnosis. While I was in need of something nice by tomorrow, I suggested maybe I try on a 36/37. With surprise he says "No, it wont look good. Try next door," and walks away. With a bad taste in my mouth, I walk out to look what is next door.

Next door is Casual Male XL. I may be 6'4", but I weigh approximately 175lbs. I will fly away if winds pick up much over 50mph.

Very confused and frustrated by the lack of customer service I received, I will not be going back to Men's Wearhouse again. As my job hunt heats up and considering I am a good candidate for a career in business, I plan on making some serious investments in suits in the near future. Men's Wearhouse will not be a place where I will shop again because of this.

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